Patient Insight Journal

Why Patients Need to Be Seen as Whole People

A patient is more than a condition, scan result or treatment pathway.

A patient is not simply a diagnosis, scan result or treatment pathway. Each person may also be dealing with anxiety, uncertainty, pain, family pressures, work concerns, forgotten details, recovery challenges and unanswered questions.

The missing voice of the patient

Many important health clues exist outside the consulting room. They may involve symptoms that come and go, changes over time, reactions to food, exercise, stress, medication and personal observations.

The power of the pre-appointment journal

The Pre-Appointment Journal helps patients record symptoms, timelines, changes, possible triggers, lifestyle factors, questions, concerns and priorities.

The importance of the post-appointment recovery journal

The Post-Appointment Recovery Journal helps users record what was said, note treatment plans, track recovery, document setbacks, monitor improvement and prepare for the next appointment.

PIJ was created to help ensure the patient voice is not lost — before, during or after care.